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Store Policy

Customer Care

We want your experience to be simple, clear, and enjoyable. Please take a moment to read through our store policy, which applies to all purchases.

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Ordering

  • Orders are processed via Lulu Direct once payment has been received.

  • Please double-check your details (address, product selection, etc.) before finalising your order. We cannot take responsibility for errors entered at checkout.

 
Payments

  • All prices are listed in AUD.

  • We accept PayPal at checkout.

  • Payment must be made in full before your order is shipped.

 
Product Information

  • We do our best to ensure product descriptions and images are accurate.

  • Colours may appear slightly different on-screen compared to the actual product.

 
Customer Responsibility

  • Please ensure you provide a safe delivery address where packages can be received.

  • Customers are responsible for any additional customs or import duties charged upon delivery (for international orders).

 
Communication

  • We’re here to help! If you have questions about your order, products, or policies, please reach out to us via wellbeinghacksinfo@gmail.com.

  • We aim to respond within 3 business days.​​

Privacy & Safety

Your privacy matters to us. When you shop with us, we collect only the information we need—such as your name, email, address, and payment details—to process your order and deliver your purchase.

 

We may also collect non-identifying information to help improve your shopping experience.

We never sell or rent your personal information. Your details are only shared with trusted service providers, such as payment processors and shipping partners, for the purpose of completing your order. If you’ve chosen to subscribe, we may also use your email to send you updates and offers, which you can opt out of at any time.

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We take steps to keep your data secure through encryption and trusted systems, but no online system is 100% risk-free. You have the right to access, update, or request deletion of your personal information at any time by contacting us at wellbeinghacksinfo@gmail.com

Payment Methods
Payment Methods


PAYPAL

Offline Payments

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